Having a 360º overview of your customers is essential for maximising sales and revenue. But while more than half of salespeople agree with this statement, less than half actually follow through! Let's talk about about what it takes to improve your team’s understanding of your clients.

As a platinum partner, implementing and customising Salesforce for our diverse client base has become second nature to us, and we know the ins and outs of the system like the backs of our hands. If you’re wondering what makes the world's #1 CRM stand head and shoulders above its competitors, check out our favourite fun facts!

Automating your workflow with Salesforce’s Field Service Lightning is a smart and simple solution. Crew scheduling, appointment and return order management, you name it: this tool has got you covered, offering a fully mobile platform that provides a complete overview every customer.

The UK and Salesforce: now, if that relationship wasn’t love at first sight, nothing is! As platinum partners of Salesforce and with an office in London, we at Atlantic Technologies have been thrilled by recent developments in the British market - and have the facts and figures to back us up.

Looking to improve your customer service? If you'd like to opt for a digital transformation, consulting our five keys to success is the perfect first step. Discover how to create a business strategy that'll start you off on the right foot. You'll see - you'll be able to up your customer service game in the blink of an eye!

What new features does Field Service Lightning have up its sleeve in 2018? Let’s talk about the biggest and boldest developments of the latest version, which is sure to revolutionise your customer service. Check out this blog post to get the inside scoop, and to find out how to facilitate everyday business processes.